Small businesses are the centerpiece in the NH economy, accounting for 99% of the companies in the state, and we go to great lengths to support their growth.
When examining options for banking services to support your business, we invite you to consider a truly local bank that supports your community, builds strong relationships, and provides clients with the security of strong financial health.
Hear what a few of our clients have to say about working with Primary Bank.
Angela’s Pasta and Cheese Shop
Steve Freeman
“I know what better banking is, and I found it at Primary Bank. When other banks couldn’t get the job done, Primary Bank rolled out the red-carpet to help me put this business together.”
CGI Business Solutions
Dan Cronin
“We would simply not have been able to grow the company to where it is today without the banking relationship Primary has provided. We have found them to be very responsive, thorough, clear on expectations and always available for a phone call, email, or visit.
Above all this, I personally love the fact that our dollars stay local and help drive investment in our local economy.”
Contemporary Dodge Jeep Ram
David Hammer
“Primary Bank is a true partner of ours. They have been able to provide all the levels of service that I want and that I need, and we’ve been together for a very long time.”
Great NH Restaurants
Tom Boucher
“I’ve recommended many friends and colleagues that own small businesses to Primary Bank, because they care.”
Gray Property Group
Nick Gray
“Primary Bank has been a tremendous business partner to work with. They took a real leap of faith on me and my business early on, and that support played a meaningful role in helping us grow and execute on our real estate ventures. Scott Kingsley and the lending team are creative, flexible, and business-friendly. They understand how deals actually work and are willing to structure loans in a way that makes sense. On the operations side, the branch staff are always professional, pleasant, and easy to work with. In my experience, Primary Bank stands out as the best bank in New Hampshire.”
Team Nissan
Frank Leone
“Primary Bank in Bedford, NH is everything you want in a local business bank. Their team is knowledgeable, responsive, and genuinely invested in the success of the businesses they serve. You’re never treated like just another account number — they take the time to understand your goals and offer thoughtful, practical solutions.
I was anxious about leaving my prior banking relationship of 20 years and Christine and the rest of the management team at Primary Bank helped alleviate my fears and made transitioning an almost seamless process. Their online presence is as good if not better than my prior national bank. With Primary, you can get a knowledgeable person who actually answers the phone - no excessive wait times. The staff are proactive and not reactive to my needs.
From day one, the level of service has been exceptional. Communication is clear, turnaround times are fast, and every interaction feels personal and professional. It’s refreshing to work with a bank that combines modern capabilities with true relationship-based banking. If you’re looking for a trusted financial partner who actually cares about your business, I can’t recommend Primary Bank highly enough.”
Trend Moving & Storage
Zach Mathieu
“It’s really important to do business with someone like Primary Bank because they limit the barriers to growth and development. You can tell pretty quickly with Primary Bank, no matter who you’re talking to, that they have clear cut experience doing business with business.”
Windham Injury Management Group
Christine Bristol
"Switching a company’s banking relationship is never a small task—it’s complex, time-consuming, and often intimidating. However, Primary Bank made our transition as smooth and manageable as possible.
What truly sets them apart is what happens after the conversion. They operate as a genuine business partner, not just a service provider. We have a dedicated point of contact who understands our needs, rather than being routed through a call center. Their team consistently delivers prompt, accurate support. This level of attention is in sharp contrast to our prior banking relationship where we struggled to receive accurate information, prompt return of phone calls and reliable service.
At Primary Bank, they also go the extra mile operationally. For example, if a positive pay item hasn’t been addressed on our end, they proactively reach out to verify it manually instead of allowing it to go unprocessed. That level of attention helps prevent issues before they arise.
In addition, they’ve collaborated with us on process improvements, helping turn our ideas into practical solutions. As a bonus, they were able to significantly reduce the fees we were paying at our previous bank."
Wrap City Sandwich Company
Peter Ackerman
“We got a sales pitch from a dozen other banks. What we got from Primary Bank was a partnership.”